A Study of the Effects of Transactional Leadership on Employee Motivation and Performance in the Malaysian Retail Sector
DOI:
https://doi.org/10.56532/mjbem.v3i1.43Keywords:
Leadership, Transactional Leadership, Employee Motivation, Employee PerformanceAbstract
Effective leadership is an essential factor in managing organizations as it significantly impacts employee behaviour and performance. One such leadership style commonly employed in the business world is transactional leadership, which focuses on providing rewards and punishments to motivate employees towards achieving specific objectives. Nevertheless, the extent to which transactional leadership affects employee motivation and performance within the retail sector of Malaysia has not been fully explored. Therefore, this journal study aimed to explore the potential effect of transactional leadership on employee motivation and performance within the retail sector in Malaysia. The findings indicate that transactional leadership significantly and positively influenced both employee motivation and performance. Furthermore, employee motivation was found to mediate the relationship between transactional leadership and performance. These results highlight the importance of transactional leadership in the promotion of employee motivation and performance, suggesting that organizations within the Malaysian retail sector should consider adopting transactional leadership practices to enhance employee outcomes. Implications and future research directions are discussed.
References
Almeida, D., Pasupuleti, J., Raveendran, S. K., & Basir Khan, M. R. (2021). Performance evaluation of solar PV inverter controls for overvoltage mitigation in MV distribution networks. Electronics, 10(12), 1456. https://doi.org/10.3390/electronics10121456
Boye Kuranchie-Mensah, Elizabeth & Amponsah-Tawiah, Kwesi. (2016). Employee motivation and work performance: A comparative study of mining companies in Ghana. Journal of Industrial Engineering and Management. 9. 255. 10.3926/jiem.1530
Boseman, G.(2008). Effective leadership in a changing world. ResearchGate. https://www.researchgate.net/publication/ 305397859_Effective_leadership_in_a_changing_world
Bolden, Richard. (2004). What is Leadership?. Centre for Leadership Studies, University of Exeter, 2004
Basir, R., Jabbar Al-Fattah, Gazi, Ahmad Anwar Zainuddin, Chong Peng Lean, Saidatul Izyanie Kamarudin, & Miqdad Abdul Aziz. (2024). Accelerating Electric Vehicle Adoption on Malaysian Islands: Lessons from Japan’s Islands of the Future Initiative. Lecture Notes in Electrical Engineering, 109–115. https://doi.org/10.1007/978-981-99-9005-4_14
Bass, B. M. (1990). Handbook of Leadership Theory Research & Managerial Application. New York: The Free Press
Chaudhry, A. Q., & Javed, H. (2012). Impact of transactional and laissez-faire leadership style on motivation. International Journal of Business and Social Science, 3(7), 258–264.
Chong, P. L., Singh, A. K., & Kyong, F. Y. (2022). Renewable Energy from Living Plants to Power IoT Sensor for Remote Sensing. ADBU Journal of Engineering Technology, 11(1). https://journals.dbuniversity.ac.in/ojs/index.php/AJET/article/view/3613
Chong, P. L., Ganesan, S., Ng, P. K., & Kong, F. Y. (2022). A TRIZ-Adopted Development of a Compact Experimental Board for the Teaching and Learning of Operational Amplifier with Multiple Circuit Configurations. Sustainability, 14(21), 14115. https://doi.org/10.3390/su142114115
Eugene Mahalingam. (2021), Retail sector to see 6% growth next year. (n.d.). The Star. Retrieved March 24, 2024, from https://www.thestar.com.my/business/business-news/2021/12/25/retail-sector-to-see-6-growth-next-year
Hage,J. and Dewar, R. (1973), Elite value versus organizational structure in predicting innovation, Administrative Science Quarterly, 18, pp.170-90.
Jung, Dong. (2001). Transformational and Transactional Leadership and Their Effects on Creativity in Groups. Creativity Research Journal - Creativity Res J. 13. 185-195. 10.1207/S15326934CRJ1302_6
Khan, M. R. B., Jidin, R., & Pasupuleti, J. (2016). Energy audit data for a resort island in the South China Sea. Data in brief, 6, 489-491. https://doi.org/10.1016/j.dib.2015.12.033
Khan, M. R. B., Jidin, R., & Pasupuleti, J. (2016). Data from renewable energy assessments for resort islands in the South China Sea. Data in brief, 6, 117-120. https://doi.org/10.1016/j.dib.2015.11.043
Krishna Sannasy Rao, Peng, C., Poh Kiat Ng, Feng Yuan Kong, Reyasudin, M., Ismail, D., & None Chen Li. (2024). AI and ML in IR4.0: A Short Review of Applications and Challenges. Malaysian Journal of Science and Advanced Technology (Online), 141–148. https://doi.org/10.56532/mjsat.v4i2.291
Mujtaba, B. G. (2014). Managerial skills and practices for global leadership. ILEAD Academy: Florida.
Mohammed Adel Al-badani, Peng Lean Chong, & Heng Siong Lim. (2023). Enhancing microbial fuel cell performance with carbon powder electrode modifications for low-power sensors modules. International Journal of Renewable Energy Development, 13(1), 80–87. https://doi.org/10.14710/ijred.2024.58977
Mohammed Adel Al-badani, Peng Lean Chong, & Heng Siong Lim. (2023). A mini review of the effect of modified carbon paper, carbon felt, and carbon cloth electrodes on the performance of microbial fuel cell. International Journal of Green Energy, 21(1), 170–186. https://doi.org/10.1080/15435075.2023.2194979
Ng, P. K., Chong, P. L., Yeow, J. A., Ng, Y. J., & Nathan, R. J. (2023). Ergonomic Work from Home Recommendations Using TRIZ:“Stop Robbing Peter to Pay Paul”. In Human Factors in Engineering (pp. 67-83). CRC Press.
Peng Lean Chong, Ganesan, S., Yin Ying Than, & Ravi, P. (2023). Designing an Autonomous Triggering Control System via Motion Detection for IoT Based Smart Home Surveillance CCTV Camera. Malaysian Journal of Science and Advanced Technology, 80–88. https://doi.org/10.56532/mjsat.v2is1.120
Peng Lean Chong, Ismail, D., Poh Kiat Ng, Feng Yuan Kong, Reyasudin, M., & Sargunam Thirugnanam. (2024). A TRIZ Approach for Designing a Smart Lighting and Control System for Classrooms Based on Counter Application with Dual PIR Sensors. Sensors, 24(4), 1177–1177. https://doi.org/10.3390/s24041177
Peng, C., None Gophinath Krishnan, None Chen Li, Kong, N., Ng, N., & Reyasudin, M. (2024). A Raspberry Pi-Powered IoT Smart Farming System for Efficient Water Irrigation and Crop Monitoring. Malaysian Journal of Science and Advanced Technology (Online), 149–158. https://doi.org/10.56532/mjsat.v4i2.295
Riaz, A., & Haider, M. H. (2010). Role of transformational and transactional leadership on job satisfaction and career satisfaction. Business and Economic Horizons, 1(1), 29–38.
Sannasy, K., Peng, C., Kong, N., Ng, N., None Chen Li, Reyasudin, M., & Ismail, D. (2024). Transformative Applications of IoT in Diverse Industries: A Mini Review. Malaysian Journal of Science and Advanced Technology (Online), 130–140. https://doi.org/10.56532/mjsat.v4i2.292
Seet, C. C., Pasupuleti, J., & Khan, M. R. B. (2019). Optimal placement and sizing of distributed generation in distribution system using analytical method. International Journal of Recent Technology and Engineering, 8(4), 6357-6363. https://doi.org/10.35940/ijrte.D5120.118419
Wong, C., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Leadership Quarterly, 13, 243- 274.
Zareen, M., Razzaq, K., Mujtaba, B. (2015). Impact of Transactional, Transformational and Laissez-Faire Leadership Styles on Motivation: A Quantitative Study of Banking Employees in Pakistan, 15(4), 531-549. 10.1007/s11115-014-0287-6.
Karen, M. (2022) Pros and Cons of Transactional Leadership. Article: https://www.fool.com/the-ascent/small-business/human-resources/articles/transactional-leadership/
RSCH 8210, Walden University. (n.d), https://www.coursehero.com/tutors-problems/Statistics-and-Probability/26798248-What-is-the-research-design-used-by-the-authors-Why-did-the-authors-u/
Zahraoui, Y., Alhamrouni, I., Basir Khan, M. R., Mekhilef, S., P. Hayes, B., Rawa, M., & Ahmed, M. (2021). Self‐healing strategy to enhance microgrid resilience during faults occurrence. International Transactions on Electrical Energy Systems, 31(12), e13232. https://doi.org/10.1002/2050-7038.13232
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Thivaashini Selvarajah, Mohammed Reyasudin Basir Khan, Chong Peng Lean, Tatchanaamoorti Purnshatman
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
